🧾 What counts as “vintage”?

Items are considered vintage when they are typically 20 years or older. Some pieces may be older (mid‑century, antique), and each listing will state the approximate era when known.

🧵 What condition should I expect?

Every item is individually inspected and graded. Because vintage goods have lived a life, light wear is normal. Condition categories often include:

• Excellent – minimal signs of age

• Very Good – gentle wear consistent with age

• Good – visible wear but fully usable

• Fair – noticeable flaws; priced accordingly

Any flaws are photographed and described so you know exactly what you’re buying.

🧺 Are items cleaned before shipping?

Most items are lightly cleaned and prepared for sale. However, to preserve originality, deep restoration is avoided unless stated.

🧠 Are vintage items authentic?

Yes. All items are checked for authenticity and originality. If an item is a reproduction, it will be clearly labelled as such.

📸 Will I receive the exact item shown?

Absolutely. Photos always show the actual item you will receive, not stock images.

📦 How long does shipping take?

Smaller packages up to 150cm in length are usually dispatched within 1–3 business days. Delivery times vary by location:

Larger Items longer than 150 cm are transported via our logistic partners on an individual basis and as such delivery times may be longer. We ask our customers to arrange their own delivery or we  are very happy to organise this for them. Please call Paul on 07421839000 or email info@vintagesock.co.uk for more information.

• UK: typically 2–4 business days

• International: We do not ship outside of the UK at present

Tracking is provided where available.

🔄 What is your returns policy?

Returns are accepted within a specified window (often 14 days) as long as the item is returned in the same condition. Because vintage items are unique, return shipping is usually the buyer’s responsibility.

💳 What payment methods do you accept?

Most sellers accept:

• Debit/credit cards

• PayPal

• Bank transfer

• Secure checkout platforms

All payments are processed safely through trusted providers.

🧩 Can I request a specific item or era?

Yes. If you’re looking for a particular designer, decade, or magazine issue, you can send a request. Availability depends on sourcing, but sellers often keep a wish‑list.

🛠 What if the item arrives damaged?

If an item arrives damaged, contact the seller immediately with photos. A replacement or refund will be arranged depending on stock availability.